Portfolio

As an experienced training program manager, I have had the opportunity to develop instructional materials across various settings. This includes higher education, public schools, and corporate environments. My approach has always been to strategically incorporate technology to enhance the learning experience and ensure learners meet their training goals.

Take a moment to browse my portfolio and see how my skills can benefit your organization.

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Work Samples

Krystal Leadership Training - Communications I created a leadership training initiative that led to an 1:03 reduction in drive thru time, a 6% improvement in the cleanliness of restaurants, and a 30% improvement in Shift Leaders retention rates, despite our industry growing to an all-time high. Select the link below to view part of the course.	Krystal Uplift Tour Designed and implemented a company wide training event called the Uplift Tour. Fueled by the executive leadership team's support this training initiative showcased and celebrated each regions specific growth while providing guidance and support for outlier's. Sales rose by %6 - 14% after each regions tour. Select the link below to view one of the videos from the training tour.	ATD Best Award Winner_edited Received the Best Award 2 consecutive years from ATD the world's largest talent & development organization. I earned 5th place in the 2020 & 52nd place in the 2019 ATD Best Award, which recognizes organizations that demonstrate enterprise-wide success as a result of employee talent development. Select the link below to view an article on how I won a BEST Award while at Krystal,
Guest Recovery Infographic_FINAL I designed this Infographic to support a guest recovery training initiative that led to a 9% improvement to the amount of guest problems resolved.	Newell Brands Marketing Training I created this course by converting an existing ILT course into an online learning experience so a broader group of Newell Marketers could benefit from the training virtually. Select the link below to view part of the course.	Newell Brands Marketing Training WB This participants workbook accompanies the Media Planning ILT & eLearning courses. Select the link below to view the participant workbook the supported the online course.
GE Marketing Course I developed this course for a GE marketing agency using Articulate Storyline. Select the link below to view part of the course.	PBS Kids Training for Teachers Created a collection of engaging self-paced interactive learning paths to provide support for the classroom and help inspire PreK-2 Teachers. Select the link below to view the PBS Kids site I created learning paths and interactions on.	AT&T Portal Showcase Video A presentation for AT&T Leadership that showcased the key features of the Tier 1 Initial Training Portal.
AT&T DSL Initial Training Portal I designed and developed the portal for AT&T's Network Care DSL Initial Training. The portal provided scenario based training experiences that were designed to be coupled with facilitator led instruction making a truly enriched virtual blended training model. The setting of the portal was a virtual call center that prepared learners for real world job experiences.	AT&T Service Promise Matching Game This is a matching game I developed that assessed Call Center Agents ability to identify and match audio recordings of agents to the correct part of the AT&T Service Promise dialog.	Life of a U-verse Order This was a course I created to show U-verse Call Center Agents the process of how AT&T customers order and receive AT&T U-verse service. I utilized green screen video technology to record myself as the course guide.
Scenario Based Training I developed this Scenario Based eLearning Module as part of an Adobe Captivate online course. As a part of the course I was given the digital items needed to complete the module, and was required to assemble the module by myself. As a bonus I customized the project to suit my creative preferences.	Manhiem HR Training On this project I create several instructional videos utilizing Adobe After Effects and Camtasia. The videos were designed for use in an eLearning course built in Articulate Storyboard 2.	Equipment Troubleshooter As a E-Learning & Multimedia Developer I designed and developed a diagnostic troubleshooting application that reduce repeat service calls by 25% and replaced the need for advance technician call support.
Freestyle 7000 Sales Presentation Created presentations to promote new equipment for sales associates.	Freestyle 7000 - How it Works Lesson I created an E-Learning lesson on Coca-Cola's new Freestyle 7000 drink dispensing machine that show Technicians how the machine worked.	Course Intro Animation Utilized Adobe After Effects to create video intros for eLearning courses. The After Effects files where used as a template in other courses to maintain contiguity.
Coca-Cola Training Video Shoot Shooting video for Coca-Cola training content.	Video Studio Shooting and editing video for Coca-Cola training content.

Portfolio

Work Samples

Krystal Leadership Training - Communications

Krystal Uplift Tour

ATD Best Award Winner_edited

Guest Recovery Infographic_FINAL

I designed this Infographic to support a guest recovery training initiative that led to a 9% improvement to the amount of guest problems resolved.

Newell Brands Marketing Training

I created this course by converting an existing ILT course into an online learning experience so a broader group of Newell Marketers could benefit from the training virtually. Select the link below to view part of the course.

Newell Brands Marketing Training WB

This participants workbook accompanies the Media Planning ILT & eLearning courses. Select the link below to view the participant workbook the supported the online course.

GE Marketing Course

I developed this course for a GE marketing agency using Articulate Storyline. Select the link below to view part of the course.

PBS Kids Training for Teachers

Created a collection of engaging self-paced interactive learning paths to provide support for the classroom and help inspire PreK-2 Teachers. Select the link below to view the PBS Kids site I created learning paths and interactions on.

AT&T Portal Showcase Video

A presentation for AT&T Leadership that showcased the key features of the Tier 1 Initial Training Portal.

AT&T DSL Initial Training Portal

AT&T Service Promise Matching Game

This is a matching game I developed that assessed Call Center Agents ability to identify and match audio recordings of agents to the correct part of the AT&T Service Promise dialog.

Life of a U-verse Order

This was a course I created to show U-verse Call Center Agents the process of how AT&T customers order and receive AT&T U-verse service. I utilized green screen video technology to record myself as the course guide.

Scenario Based Training

I developed this Scenario Based eLearning Module as part of an Adobe Captivate online course. As a part of the course I was given the digital items needed to complete the module, and was required to assemble the module by myself. As a bonus I customized the project to suit my creative preferences.

Manhiem HR Training

On this project I create several instructional videos utilizing Adobe After Effects and Camtasia. The videos were designed for use in an eLearning course built in Articulate Storyboard 2.

Equipment Troubleshooter

As a E-Learning & Multimedia Developer I designed and developed a diagnostic troubleshooting application that reduce repeat service calls by 25% and replaced the need for advance technician call support.

Freestyle 7000 Sales Presentation

Created presentations to promote new equipment for sales associates.

Freestyle 7000 - How it Works Lesson

I created an E-Learning lesson on Coca-Cola's new Freestyle 7000 drink dispensing machine that show Technicians how the machine worked.

Course Intro Animation

Utilized Adobe After Effects to create video intros for eLearning courses. The After Effects files where used as a template in other courses to maintain contiguity.

Coca-Cola Training Video Shoot

Shooting video for Coca-Cola training content.

Video Studio

Shooting and editing video for Coca-Cola training content.